Refund Policy

• Balaji Charitable Trust is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.
• Balaji Charitable Trust expects that all donors will exercise due care and diligence while making donations. Balaji Charitable Trust also recognizes that a donation may be made erroneously or donors may change their mind.
• Balaji Charitable Trust will examine each request for refund of donation and endeavour to make the refund.
• Balaji Charitable Trust may also seek further information / documents and donor must co-operate in this regard.
• However, Balaji Charitable Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
• If you would like your donation to be refunded you must request Balaji Charitable Trsut India in writing or by email for a refund and your request must reach Balaji Charitable Trust within 15 (fifteen) days from the date on which you made the donation.
• Made the donation online, electronically or through other means or handed through cheque / demand draft to or someone authorised by Balaji Charitable Trust for this purpose or despatched the cheque / demand draft to Balaji Charitable Trust by other means.

The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:

1. Date of donation

2. If donation was made through cheque/draft, please provide Cheque/Draft number

3. If donation was made through credit card, please provide Credit Card number.